Terms of Service

Last updated: August 17, 2026

These Terms of Service govern your use of the Le Borô website and your purchase of products from our international online store.

The store is operated by:

LE BORO COMERCIO DE CALCADOS LTDA
CNPJ: 39.270.150/0001-50
Alameda Franca, 1342
Jardim Paulista
São Paulo - SP
CEP 01422-004
Brazil

Throughout these Terms, “Le Borô”, “we”, “us” and “our” refer to LE BORO COMERCIO DE CALCADOS LTDA.

1. Acceptance of These Terms

By accessing our website, creating an account, placing an order or otherwise using our services, you agree to these Terms and the policies incorporated into them.

If mandatory consumer law in your jurisdiction provides rights that cannot be waived or limited by contract, those rights remain unaffected.

2. Online Store

Our website and online store are operated using the Shopify commerce platform.

You agree to provide accurate, current and complete information when placing an order.

You may not use our website or services for unlawful, fraudulent or unauthorized purposes.

3. Products

We make reasonable efforts to display our products, colors, materials, dimensions and characteristics accurately.

Colors and appearance may vary slightly depending on screen settings, lighting and other technical factors.

Product availability is subject to change without notice.

We reserve the right to discontinue products or limit quantities where permitted by applicable law.

4. Pricing and Currency

International prices are displayed in United States Dollars (USD) unless another currency is expressly displayed at checkout.

Prices, promotions and availability may change from time to time before an order is completed.

The price applicable to an order is the price presented to the customer at checkout, subject to correction of obvious errors where permitted by applicable law.

5. Taxes, Duties and Customs Charges

Where available, applicable taxes, customs duties and import charges may be calculated and collected during checkout.

The amount and treatment of such charges depend on the destination, product classification, customs rules and applicable law.

For additional information, please review our Shipping & Delivery Policy.

6. Orders

Submitting an order constitutes an offer to purchase the selected products.

We may reject or cancel an order where reasonably necessary and legally permitted, including in cases involving:

• payment failure;
• suspected fraud or unauthorized activity;
• incorrect pricing caused by an obvious technical error;
• lack of inventory;
• shipping restrictions;
• customs or regulatory restrictions; or
• circumstances preventing lawful fulfillment of the order.

If an order is canceled after payment and before valid fulfillment, amounts owed to the customer will be refunded as required by applicable law.

7. Payments

Payments for international orders may be processed through PayPal and other payment options that may become available through checkout.

Payment processing is also subject to the applicable payment provider's terms and privacy practices.

Le Borô does not require customers to provide payment credentials outside the authorized checkout and payment process.

8. Shipping

Orders are shipped from São Paulo, Brazil.

Shipping rates, services and estimated delivery times are displayed at checkout and may be provided through ShipSmart and international carriers such as DHL, FedEx and UPS.

Please review our Shipping & Delivery Policy for additional information.

9. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our Return, Refund & Exchange Policy and by any mandatory consumer rights applicable to the customer.

Nothing in these Terms restricts statutory withdrawal, warranty, conformity or other consumer rights that cannot legally be excluded.

10. Promotions and Discounts

Promotional offers may be subject to specific conditions disclosed with the applicable promotion.

Unless otherwise stated, discounts cannot be exchanged for cash.

Products purchased on sale remain subject to our Return, Refund & Exchange Policy and mandatory consumer law.

11. Intellectual Property

Unless otherwise indicated, the website and its contents, including the Le Borô name, trademarks, logos, photographs, videos, graphics, designs, product descriptions and other content, are owned by or licensed to Le Borô and are protected by applicable intellectual property laws.

You may access the website for personal and lawful shopping purposes.

You may not reproduce, commercially exploit, distribute, modify or use protected content without authorization except where permitted by law.

12. Reviews and User Content

If you submit reviews, comments, photographs or other content to us, you represent that you have the right to submit that content and that it does not violate applicable law or third-party rights.

Any separate authorization required for commercial reuse of customer content will be handled according to applicable law and the permissions provided by the customer.

13. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, PayPal, shipping providers, social networks and advertising or analytics providers.

Third-party services may be governed by their own terms and privacy practices.

14. Website Availability

We may update, modify, suspend or maintain portions of the website when reasonably necessary.

We do not guarantee that the website will always be uninterrupted or free from technical errors.

15. Disclaimer and Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by applicable law, Le Borô will not be liable for indirect or consequential losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Mandatory rights relating to defective goods, product safety, fraud, intentional misconduct, gross negligence, personal injury or other non-excludable liability remain unaffected.

16. Governing Law

These Terms are generally governed by the laws of Brazil.

However, this choice of law does not deprive consumers of any mandatory protection granted by the laws of the country in which they reside where such protections apply and cannot legally be waived.

Any jurisdiction or forum provision will likewise be subject to mandatory consumer protection and jurisdiction rules applicable to the customer.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices or legal requirements.

The version published on the website at the time of the applicable transaction will apply, except where the law requires otherwise.

18. Contact Information

Questions regarding these Terms may be sent to:

LE BORO COMERCIO DE CALCADOS LTDA
CNPJ: 39.270.150/0001-50
Alameda Franca, 1342, Jardim Paulista
São Paulo - SP, CEP 01422-004
Brazil

Email: Atendimento@leboro.com.br
Customer Service: +55 (47) 99934-0895
Additional Phone: +55 (47) 99974-2344